Come work with us.

MagicBus is on a mission to liberate people from painful commutes by making it simple to join vanpools.

We're hiring Software Engineers for frontend, backend, and full stack.

These are remote-only roles. We believe in minimizing commute time and giving our teammates the freedom to work productively from anywhere.

Current Open Positions:

Natural Language Processing (NLP) Engineer

Location US based / Remote

Job Type Full-time

Experience 6+ years

We are looking for an NLP Engineer who will help us develop and improve an essential feature of our platform: chatbots that converse with our customers to help them book rides.

You will:
  • Build and deploy conversational AI technology to enable organic and responsive conversations
  • Research and implement relevant machine learning models and NLP techniques
  • Work closely with our technical lead and other engineers to quickly prototype ideas and iteratively improve the accuracy of our conversational user interfaces

Minimum Qualifications
  • Bachelor’s degree in Computer Science, Computational Linguistics, or similar discipline
  • 6+ years experience in software engineering
  • Deep understanding of machine learning principles such as feature extraction, learning algorithms, training and evaluation
  • At least 1 year experience working full time on a chatbot or project that requires NLP. Ideally you’ve taken chatbots from zero to a high rate of accuracy
  • Knowledge of chatbot ecosystem, trends, and best practices
  • Excited about the latest technologies and are motivated by real world application of AI
  • Excellent communication skills to effectively collaborate with an interdisciplinary team
  • Excellent programming skills in any language suited to the task
  • US based

Bonus
  • Experience developing and building upon existing chatbot frameworks
  • Experience in product launch at a high growth startup
  • Experience working with mobile platforms (Android/iOS)
  • Experience with Javascript and Python

Apply for this position

Lead Designer

Location Remote / Remote

Job Type Full-time

Experience 6+ years

MagicBus is seeking a strong design expert to create products and experiences that delight our B2B and B2C customers with amazing, sticky experiences. This is a role for a creative individual with excellent user instinct and aesthetic judgment, willing to collaborate within a team environment. You’ll lead and define the product experience, partnering with the CEO, Customer Development, and Engineering teams. You’ll produce work that is always raising the bar and taking a user-first approach to solving problems. You are obsessed with breaking new creative ground, through crafting the best ideas and telling the best stories of their kind.

Your responsibilities include:
  • Collaborate with the CEO and Customer Development teams to identify user Jobs-To-Be-Done, pain points, and goals, resulting in a deep understanding and empathy for the user
  • Document key personas and map the user journey
  • Define the user experience through user flows, information architecture, sketches and wireframes, and visual design
  • Blend craft and form through a deep understanding of composition, balance, and layout with an appreciation for meeting business and strategic needs
  • Help shape the product strategy and vision
  • Build multiple functional prototypes to validate and test your designs, measure success of various prototypes
  • Recommend the ‘tone’ for the interface and messaging. Maintain visual and brand consistency between all products and outlets

Qualifications
  • 6+ years of experience in a design role at a technology company
  • Skilled storyteller and ‘conceptor’, with experience working in a multidisciplinary environment to develop concepts that delight customers and deliver business results
  • Experience designing for a variety of screen sizes and platforms: web and mobile. Have a keen knowledge of what is possible in modern Android, iOS, and web development and of design and interaction patterns and trends within each
  • Strong information presentation (visual and written) skills
  • Experience working in an agile startup environment with product managers and engineers
  • Has obsessive attention to detail
  • Exceptional design velocity: ability and willingness to quickly produce multiple concepts.
  • A strong fluency of the tools and technologies involved in designing and building interactive software experiences (we use Overflow).
  • Has a compelling portfolio of work products that demonstrates high-quality design work.
  • US based

Apply for this position

We're always looking for talent.

Get in touch with the MagicBus team about potential career opportunities.
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