FAQ

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Use up to $255 of pre-tax commuter benefits each month with MagicBus.


Monthly or weekly plans

You can buy Unlimited Pass, Morning Only Pass, Part Time Pass directly from our website, and we offer discounts with each of these subscriptions.


How much does it cost?

A trip typically starts from $5 with commuter benefits.


When does it run?

MagicBus only operates during the weekday, Monday-Friday.


Schedule and the routes

Our routes and schedules are not set and are generated dynamically everyday. Once your account is activated you will be able to see at least one option every hour from your home to work.


Service area

Our routes run in Greater Bay Area, and we're starting new routes in the Detroit metro area in October 2016.


Corporate plans

Yes, please email us at [email protected].

You can also visit our corporate page for more information.


Commiting to MagicBus

You don’t need to take MagicBus everyday, you can book for whatever days you need a ride, and even if you just need a morning trip or afternoon.


How many stops typically?

We will at most make 2-3 other pickups or dropoffs right in your neighborhood. We try to make sure everyone gets picked up and dropped off around the same location to streamline your experience.


Bike on MagicBus?

Yes, most times we can accommodate a bike. For now, please do let us know and we will make sure we have vehicles that fit your bike.


How about pets?

Unfortunately, we're still working on the best way to accommodate pets for all passengers. We hope to offer pets specific vehicles in the near future.


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